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HetznerIncident ·

API failure for metrics

ResolvedOfficial update
0

Hetzner Cloud metrics API endpoints failed. The endpoints /servers/{id}/metrics and /loadbalancers/{id}/metrics returned errors or incomplete data. Hetzner resolved the outage after 2 hours and 55 minutes.

State

Resolved

Started

Lasted

2 h 55 min

Worst impact

Major outage

Timeline

4 updates
11:5512:3913:2314:0614:50
Major outageUpdate postedTimes in UTC

In progress

1 h 53 min 64%

Monitoring

1 h 2 min 36%

Updates

Times in UTC

As posted by Hetzner

Resolved

The problem is fixed.

Monitoring

We have fixed the error. We are monitoring the systems closely.

In progress

We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.

In progress

API endpoints for metrics (/servers/{id}/metrics and /load_balancers/{id}/metrics) are failing or data may be incomplete.

Affected components

1
Cloud

Hetzner in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

13

Days with an incident

9

Median duration

1 h 34 min

This incident

1.9× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

7 h 34 min
median 1 h 34 min
90 days agoToday

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The fault has been fixed. All systems are accessible again

Resolved

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Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "hetzner" and tell me if Hetzner has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

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