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DynatraceIncident ·

Support Portal Access Disruption

Major outageOfficial update
0

Dynatrace reports that the Dynatrace Support Portal does not work. This affects Dynatrace ecosystem services, including education and community resources, for a limited number of customers. Dynatrace is investigating the issue. Customers who need help can call Dynatrace Support at 1-844-900-DYNA (3962).

State

Investigating

Started

Ongoing for

1 h 14 min

Worst impact

Major outage

Timeline

1 update
21:3721:5522:1422:3222:51
Major outageUpdate postedTimes in UTC

Investigating

1 h 14 min 100%

Updates

Times in UTC

As posted by Dynatrace

Investigating

We are investigating an issue affecting access to the Dynatrace Support Portal, including education and community resources, for a limited number of customers. Affected users may be unable to sign in. Customers who need help can call Dynatrace Support at 1-844-900-DYNA (3962) We will provide our next update within two hours, or sooner as meaningful progress is made.

Affected components

2
Dynatrace ecosystem servicesDynatrace Support Portal

Dynatrace in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

2

Days with an incident

1

Median duration

Not enough data

This incident

Not comparable

How long each incident lasted, on the day it started. The outlined bar is this incident.

12 h 34 min
90 days agoToday

Other Dynatrace incidents

All incidents

Dynatrace·Information regarding the global Microsoft 365 outage

Parts of the Dynatrace Product and Dynatrace ecosystem services do not work, including email notifications, authentication/SSO, and Microsoft integrations, across the Analyze, Automate, AWS, Azure, and GCP regions. Dynatrace reports that it is investigating. The support portal works. Use the support portal for support cases and updates.

Degraded

Follow Dynatrace

Your coding agent knows when Dynatrace is down, and tells you when a failure is theirs, not yours. You can also get Dynatrace incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "dynatrace" and tell me if Dynatrace has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=dynatrace
Slack
/feed subscribe https://outages.live/feed.xml?providers=dynatrace

FAQ

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