Live

Issues with the Traces and Spans API

This incident has been resolved.

The latest update from Bugsnag.

State

Resolved

Started

31 d ago

2026-10-01 14:34 UTC

Lasted

46 h 33 min

until 2026-10-03 13:07 UTC

Worst impact

Degraded

Timeline

4 updates
Oct 1Oct 2Oct 2Oct 3Oct 3
DegradedUpdate postedDates in UTC

Investigating

28 h 4 min 60%

Monitoring

18 h 29 min 40%

Updates

Times in UTC

As posted by Bugsnag

Resolved2026-10-03 13:07 UTC

This incident has been resolved.

Monitoring2026-10-02 18:38 UTC

A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.

Investigating2026-10-01 20:18 UTC

We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.

Investigating2026-10-01 14:34 UTC

We are experiencing issues with the Traces and Spans API and are investigating the matter. There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.

Affected components

1
BugSnag OTLP Trace Reporting API

Bugsnag in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

2

Days with an incident

4

Median duration

24 h 27 min

This incident

1.9× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

46 h 33 min
median 24 h 27 min
90 days agoToday

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