Cosmos session terminal tab doesn't render correctly for some users
We have deployed a fix to prod and confirmed that Terminal inside sessions work as expected.
The latest update from Augment Code.
State
Resolved
Started
Lasted
1 h 58 min
Worst impact
Degraded
Timeline
2 updatesIdentified
1 h 58 min 100%
Updates
Times in UTCAs posted by Augment Code
We have deployed a fix to prod and confirmed that Terminal inside sessions work as expected.
We have discovered that Cosmos session terminal tab doesn't render and work correctly for some users. Agent sessions still function correctly. We are looking into the root cause and fix.
Affected components
1Augment Code in the last 90 days
Full historyIncidents in 90 days
4
Days with an incident
4
Median duration
1 h 19 min
This incident
1.5× the median
Other Augment Code incidents
All incidentsAugment Code·Major Outage — Services Unavailable
We have successfully brought back all the services. We’ll be doing a detailed postmortem to better understand what caused the issue so that we can prevent this in the future.
Augment Code·Major outage - Cosmos & CLI unavailable
This incident has been resolved.
Augment Code·Augment service is experiencing higher rate of 500
# Service Disruption on August 21 — What Happened On August 21, between 12:12 and 13:40 PDT, some customers experienced failed Chat and Agent requests. A routine software update exposed a dormant bug in how certain conversation histories were processed, causing roughly 12% of conversations to return errors; new conversations were largely unaffected. We rolled back the update within the hour and deployed a permanent fix the same day. Our internal review identified where our safeguards fell short, and our team is already putting in place a combination of agentic, programmatic, and human safeguards to ensure an issue like this cannot reach customers again. We're sorry for the disruption, and we thank the customers who reported the issue. Please reach out to your account contact or support if you have questions.
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