Performance Degradation for Customers in Mumbai and Chennai
Akamai reports performance degradation for customers in Mumbai and Chennai. The affected components are Edge Delivery and Content Delivery - Edge Delivery. Akamai is investigating.
State
Investigating
Started
6 d ago
2026-10-27 13:09 UTC
Ongoing for
6 days
Worst impact
Notice
Timeline
1 updateInvestigating
6 days 100%
Updates
Times in UTCAs posted by Akamai
On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Affected components
2Akamai in the last 90 days
Full historyIncidents in 90 days
32
Days with an incident
58
Median duration
22 h 16 min
This incident
6.0× the median
Other Akamai incidents
All incidentsAkamai·Customer Security Advisory: CVE-2026-98432
The Akamai Customer Community does not work. This issue affects the Akamai Customer Community component under Customer Service, Documentation and Community. Akamai is investigating the issue. More details are on the Akamai Community at https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW.
Akamai·Enterprise Application Access (EAA) Connector Issues
We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Akamai·Edge Delivery issues between Indonesia and Singapore
Akamai Edge Delivery and Content Delivery - Edge Delivery have issues between Indonesia and Singapore. The service is degraded. Akamai reports that the impact is under monitoring and continues to monitor the impact.
Akamai·Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
Akamai reports an issue that affects the Akamai Customer Community components. Akamai is investigating the issue. Akamai reports that most of its platform is not affected. More details are in the Akamai Community post.
Akamai·Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities
Akamai investigates the possible impact of the F5/NGINX vulnerabilities CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479 on its platform and infrastructure. Akamai reports the status as monitoring. Customers with a Control Center login can find details in the Akamai Community incident notification group.
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