# Zoom: Service Degradation Affecting Zoom Workflow Service

> Zoom AIC and Zoom Workflows are degraded. Users cannot view the Zoom Workflow tab in the Zoom Client. Zoom is investigating the issue and will provide an update.

- Provider: [Zoom](https://outages.live/zoom.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-15 03:36 UTC
- Components: Zoom AIC, Zoom Workflows - Zoom AIC
- Official update: https://stspg.io/ykwyrzn57ydz

## Updates from Zoom

### investigating, 2026-11-15 03:39 UTC

We are currently investigating a service degradation affecting users ability to view Zoom Workflow tab in Zoom Client. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.