# Zoom: Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

- Provider: [Zoom](https://outages.live/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-10 15:53 UTC
- Resolved: 2026-09-11 04:08 UTC (lasted 12 h 15 min)
- Components: Zoom Meetings, Zoom Phone, Zoom Contact Center, Meeting Dial-in/Telephony, Zoom Meetings - Zoom Meetings, Zoom Meetings - Meeting Dial-in/Telephony, Zoom Phone - EMEA - Zoom Phone, Zoom CX - EMEA - Zoom Contact Center
- Official update: https://stspg.io/78m0y9r8fdmb

## Updates from Zoom

### resolved, 2026-09-11 04:08 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-09-10 16:29 UTC

The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.

### monitoring, 2026-09-10 16:06 UTC

We are continuing to monitor for any further issues.

### monitoring, 2026-09-10 15:57 UTC

We are continuing to monitor for any further issues.

### monitoring, 2026-09-10 15:53 UTC

On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.