Zoom Phone India Maintenance (Mumbai) : December 04, 2026
Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 04th December 2026 04:00 AM PST (5:30 PM IST on 04th December 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware phones,
The latest update from Zoom.
State
Scheduled
Starts
in 32 d
2026-12-04 12:00 UTC
Ongoing for
Not started
Worst impact
Maintenance
Updates
Times in UTCAs posted by Zoom
Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 04th December 2026 04:00 AM PST (5:30 PM IST on 04th December 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware phones,
Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 04th December 2026 04:00 AM PST (5:30 PM IST on 04th December 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware phones,
Affected components
2Zoom in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
41
Median duration
47 min
This incident
Not comparable
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