# Zoom: Service Degradation Affecting Live Transcription Services.

- Provider: [Zoom](https://outages.live/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-23 23:43 UTC
- Resolved: 2026-09-24 01:47 UTC (lasted 2 h 4 min)
- Components: Live Transcription, Zoom Meetings - Live Transcription
- Official update: https://stspg.io/yl9ts716fxkg

## Updates from Zoom

### resolved, 2026-09-24 01:47 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-09-24 01:36 UTC

The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

### identified, 2026-09-24 00:32 UTC

We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

### investigating, 2026-09-23 23:43 UTC

We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.