# Zoom: Service Degradation Affecting File Uploads and Downloads in Zoom Chat

- Provider: [Zoom](https://outages.live/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-10 08:54 UTC
- Resolved: 2026-10-10 09:10 UTC (lasted 16 min)
- Components: File Transfers: File, Video, Pictures, Voice, Zoom Chat - File Transfers: File, Video, Pictures, Voice
- Official update: https://stspg.io/0zzy0ctgl74w

## Updates from Zoom

### resolved, 2026-10-10 09:10 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-10-10 08:54 UTC

On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services have been restored.