# Zendesk: Mail Delivery issues using the Zendesk Microsoft Exchange Connector

> Zendesk Mail Delivery does not work for some users of the Zendesk Microsoft Exchange Connector. Support and Email are affected. Zendesk identified the problem.

- Provider: [Zendesk](https://outages.live/zendesk.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-12 18:15 UTC
- Components: Support, Email
- Official update: https://status.zendesk.com

## Updates from Zendesk

### identified, 2026-11-12 19:12 UTC

No text.