# Zendesk: Issues with Voice calls and call functions

- Provider: [Zendesk](https://outages.live/zendesk.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-01 16:15 UTC
- Resolved: 2026-09-01 18:27 UTC (lasted 2 h 12 min)
- Components: Voice, Inbound Calls, Outbound Calls, Sales, Voice Service, API, Call Recordings / Transcriptions, Digital Calls, Voice Settings
- Official update: https://status.zendesk.com

## Updates from Zendesk

No update text yet.