# xAI: Usage data slow or unavailable for some users.

> On 10 November 2026, usage data on the grok.com dashboard and usage APIs was slow or showed no usage for some users. xAI reported the incident as investigating. xAI then reported the incident as resolved. The incident lasted 1 hour and 3 minutes.

- Provider: [xAI](https://outages.live/xai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-10 18:32 UTC
- Resolved: 2026-11-10 19:35 UTC (lasted 1 h 3 min)
- Components: grok.com
- Official update: https://status.x.ai/history?incident=grok-com%2Fps_bf5495b2ac4634a8

## Updates from xAI

### resolved, 2026-11-10 19:35 UTC

This issue has been resolved, and usage data on the dashboard and usage APIs is loading normally again.

### investigating, 2026-11-10 18:33 UTC

We are investigating an issue where usage data on the dashboard and the usage APIs may be slow or show no usage for some users.