# Vonage API: USA/Canada SMS/MMS - Planned Maintenance affecting 10DLC messages

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Maintenance
- State: scheduled
- Worst impact: Maintenance
- Started: 2026-11-13 04:00 UTC
- Components: SMS North America, MMS North America, Global Connectivity - SMS North America, Global Connectivity - MMS North America
- Official update: https://stspg.io/f7277y2lpcc4

## Updates from Vonage API

### scheduled, 2026-11-10 21:51 UTC

Please be informed that our supplier will be performing maintenance on their SMS/MMS platforms per the below schedule: Start: November 13 2026 04:00 UTC End: November 13 2026 06:00 UTC During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via a subset of long codes. If you have any questions, please contact api.support.vonage.com