# Vonage API: USA SMS- Delivery degradation affecting SMS 10DLC/SC traffic towards multiple operators

> Vonage reports degraded SMS delivery for 10DLC and Short Code messages to and from USA networks. The issue affects SMS North America and Global Connectivity - SMS North America. Vonage is investigating and works with its carrier partners.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-07 19:58 UTC
- Components: SMS North America, Global Connectivity - SMS North America
- Official update: https://stspg.io/3xc6n9zq6xsd

## Updates from Vonage API

### investigating, 2026-11-07 20:18 UTC

We have been notified by our supplier about delivery degradation for 10DLC and Short Code messages sent from and towards USA all networks. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

### investigating, 2026-11-07 20:03 UTC

We have been notified by our supplier about delivery degradation for 10DLC and SC messages sent from and towards USA all networks. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

### investigating, 2026-11-07 20:00 UTC

We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com