# Vonage API: France SMS - Delivery Degradation towards Lebara France

> Vonage API reported degraded SMS delivery to the Lebara France network. The incident affected SMS Europe and Global Connectivity - SMS Europe. Vonage API resolved the incident after 2 hours and 35 minutes.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-12 10:54 UTC
- Resolved: 2026-11-12 13:29 UTC (lasted 2 h 35 min)
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/421sh4b16s1d

## Updates from Vonage API

### resolved, 2026-11-12 13:29 UTC

This incident has been resolved.

### monitoring, 2026-11-12 12:39 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-12 10:54 UTC

We are currently observing SMS delivery degradation towards France Lebara network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com