# Vonage API: France SMS - Delivery Degradation towards Lebara France

> SMS delivery to the Lebara France network does not work correctly. The issue affects SMS Europe and Global Connectivity - SMS Europe. Vonage reports that it is investigating the problem.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-13 04:22 UTC
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/dkqgzzq8lf3m

## Updates from Vonage API

### investigating, 2026-11-13 04:24 UTC

We are currently observing SMS delivery degradation towards France Lebara network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com