# Vonage API: Philippines SMS - Delivery Degradation towards Globe Telecom

> Vonage API reported degraded SMS delivery to Globe Telecom in the Philippines. The incident affected SMS APAC and Global Connectivity - SMS APAC. Vonage API reported that the incident is resolved after 44 minutes.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-02 07:45 UTC
- Resolved: 2026-11-02 08:29 UTC (lasted 44 min)
- Components: SMS APAC, Global Connectivity - SMS APAC
- Official update: https://stspg.io/d8lr4nyv9ykj

## Updates from Vonage API

### resolved, 2026-11-02 08:29 UTC

This incident has been resolved.

### monitoring, 2026-11-02 07:57 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-02 07:48 UTC

We are currently observing SMS delivery degradation towards Philippines Globe Telecom. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com