# Vonage API: Dominican Republic SMS - Delivery Degradation towards Claro network

> SMS delivery is degraded for the Claro network in the Dominican Republic. This affects SMS Latin America and Global Connectivity - SMS Latin America. Vonage API reports that the incident is under investigation.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-06 17:45 UTC
- Components: SMS Latin America, Global Connectivity - SMS Latin America
- Official update: https://stspg.io/b96ks98qsw46

## Updates from Vonage API

### investigating, 2026-11-06 17:48 UTC

We are currently observing SMS delivery degradation towards Claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com