# Vonage API: France SMS - Delivery Degradation towards Bouygues Telecom

> SMS delivery to France Bouygues Telecom does not work. The problem affects SMS Europe and Global Connectivity - SMS Europe. Vonage API reports that the incident is resolved. The incident lasted 11 hours and 52 minutes.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-09 14:27 UTC
- Resolved: 2026-11-10 02:19 UTC (lasted 11 h 52 min)
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/cgk308r92f0b

## Updates from Vonage API

### resolved, 2026-11-10 02:19 UTC

This incident has been resolved.

### monitoring, 2026-11-10 01:45 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-09 20:42 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-09 14:33 UTC

We are currently observing SMS delivery degradation towards France Bouygues Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com