# Vonage API: DE and CR SMS - Delivery degradation affecting a subset of LVNs towards Germany and Costa Rica networks

> SMS delivery is degraded for some LVNs to Germany and Costa Rica networks. This affects SMS Europe, SMS Latin America, and their Global Connectivity components. Vonage reports that the incident is resolved. It lasted about 23 hours.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-08 12:18 UTC
- Resolved: 2026-11-09 11:15 UTC (lasted 22 h 57 min)
- Components: SMS Europe, SMS Latin America, Global Connectivity - SMS Europe, Global Connectivity - SMS Latin America
- Official update: https://stspg.io/qr8vz2lbsftp

## Updates from Vonage API

### resolved, 2026-11-09 11:15 UTC

No text.

### monitoring, 2026-11-09 10:42 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-11-08 15:27 UTC

The inbound and outbound SMS messages from and To this subset of LVN numbers in Germany and Costa Rica are impacted due to this incident, our carrier partner is investigating the case. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

### investigating, 2026-11-08 12:21 UTC

We have been notified by our suppliers about degradation affecting traffic using a subset of LVNs towards Germany and Costa Rica networks The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com