# Vonage API: Belgium SMS - Delivery Degradation affecting Proximus (20601)

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-12 02:28 UTC
- Resolved: 2026-10-12 09:08 UTC (lasted 6 h 41 min)
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/dxjpmgssph9v

## Updates from Vonage API

### resolved, 2026-10-12 09:08 UTC

This incident has been resolved.

### monitoring, 2026-10-12 06:48 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-12 02:28 UTC

Please be informed that we are currently observing SMS delivery degradation towards Proximus, Belgium. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com