# Vonage API: France Silent Authentication - Service degradation affecting Bouygues Telecom networks

> Vonage API reports degraded Silent Authentication on Bouygues Telecom networks in France. The affected components are Verify SilentAuth Europe and Global Connectivity for Verify SilentAuth Europe. Vonage is investigating with its carrier partners.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-10 07:09 UTC
- Components: Verify SilentAuth Europe, Global Connectivity - Verify SilentAuth Europe
- Official update: https://stspg.io/hd4fd4cz21gw

## Updates from Vonage API

### investigating, 2026-11-10 07:12 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting Bouygues Telecom Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com