# Vonage API: Philippines SMS - Delivery Degradation towards Globe Telecom

> Vonage API reports degraded SMS delivery to Globe Telecom in the Philippines. The SMS APAC and Global Connectivity - SMS APAC components are affected. Vonage API resolved the incident, which lasted about 14 hours and 41 minutes.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-09 02:24 UTC
- Resolved: 2026-11-09 17:05 UTC (lasted 14 h 41 min)
- Components: SMS APAC, Global Connectivity - SMS APAC
- Official update: https://stspg.io/wccfh8gr0ss3

## Updates from Vonage API

### resolved, 2026-11-09 17:05 UTC

This incident has been resolved.

### investigating, 2026-11-09 02:27 UTC

We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com