# Vonage API: Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk  and Smartfren

> Vonage API reports SMS delivery problems for domestic brands to the Indonesia networks PT XL Axiata Tbk and Smartfren. The affected components are SMS APAC and Global Connectivity - SMS APAC. Vonage API is investigating the issue with its carrier partners.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-10 04:39 UTC
- Components: SMS APAC, Global Connectivity - SMS APAC
- Official update: https://stspg.io/m36hxxgpxxyf

## Updates from Vonage API

### investigating, 2026-11-10 04:42 UTC

We are currently observing SMS delivery degradation towards Indonesia network XL Axiata and Smartfren. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com