# Vonage API: France SMS - Delivery degradation affecting a subset of LVNs towards France networks

> Vonage API reports degraded SMS delivery to France networks. The problem affects a subset of LVNs and involves SMS Europe and Global Connectivity - SMS Europe. Vonage identified the cause and works with suppliers and carriers to resolve it.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-10-29 15:14 UTC
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/3ry29p1v0yrq

## Updates from Vonage API

### identified, 2026-11-01 20:03 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com