# Vonage API: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

> Vonage API reports degradation of Silent Authentication on the Orange France, SFR, and Bouygues Telecom networks. The affected components are Verify SilentAuth Europe and Global Connectivity - Verify SilentAuth Europe. Vonage API is investigating and continues to work with carrier partners.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-02 05:15 UTC
- Components: Verify SilentAuth Europe, Global Connectivity - Verify SilentAuth Europe
- Official update: https://stspg.io/6kvn7qncnl5q

## Updates from Vonage API

### investigating, 2026-11-02 07:33 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France, SFR & Bouygues Telecom Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

### investigating, 2026-11-02 05:18 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France & SFR Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions