# Vonage API: Service issue in Voice platform

> Vonage API reports degraded Voice service for the Voice API and SIP Trunking components. PSTN and SIP connectivity in the APAC region may be affected. Vonage API is investigating the issue and will give an update within 2 hours.

- Provider: [Vonage API](https://outages.live/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-10 10:23 UTC
- Components: Voice API, SIP Trunking, Voice - Voice API, Voice - SIP Trunking
- Official update: https://stspg.io/27gc4f33yymk

## Updates from Vonage API

### investigating, 2026-11-10 10:27 UTC

We are aware of issues that may be impacting PSTN/SIP connectivity in the APAC region. We are actively investigating and working to resolve this as quickly as possible. We will provide a further update within 2 hours. Thank you for your patience and understanding. If you have any questions in the meantime, please contact our support team at https://api.support.vonage.com.