# Vapi: outbound SIP calls are failing

- Provider: [Vapi](https://outages.live/vapi.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-10-02 12:12 UTC
- Resolved: 2026-10-02 12:33 UTC (lasted 21 min)
- Components: Vapi SIP, SIP Outbound
- Official update: https://status.vapi.ai

## Updates from Vapi

### resolved, 2026-10-02 12:33 UTC

The issue has been resolved and calls are completing as expected.

### degraded, 2026-10-02 12:23 UTC

We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.

### downtime, 2026-10-02 12:12 UTC

Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.