# Vapi: [Resolved] Vapi Chat service disruption

- Provider: [Vapi](https://outages.live/vapi.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-13 18:00 UTC
- Resolved: 2026-09-13 18:00 UTC (lasted 1 min)
- Components: Vapi Chat
- Official update: https://status.vapi.ai

## Updates from Vapi

### resolved, 2026-09-13 18:00 UTC

On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to `/session` and `/session/{id}` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.