# Vapi: SIP Server downtime

- Provider: [Vapi](https://outages.live/vapi.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-06 21:04 UTC
- Resolved: 2026-10-06 21:29 UTC (lasted 25 min)
- Components: Vapi SIP, SIP Outbound
- Official update: https://status.vapi.ai

## Updates from Vapi

### resolved, 2026-10-07 00:09 UTC

There will be reactive maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes. Action needed: None

### resolved, 2026-10-06 21:29 UTC

The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07

### degraded, 2026-10-06 21:04 UTC

Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.