# Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Philippines

> Twilio reports voice call failures from a subset of Twilio Philippines phone numbers to network subscribers on multiple networks in the Philippines. The affected components are Voice, APAC and CARRIER NETWORK - Voice, APAC. Twilio has identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-02 05:41 UTC
- Components: Voice, APAC, CARRIER NETWORK - Voice, APAC
- Official update: https://stspg.io/tbsjgc4grpsw

## Updates from Twilio

### identified, 2026-11-02 06:48 UTC

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-02 05:45 UTC

Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-02 05:42 UTC

Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.