# Twilio: United Kingdom Account Security Carrier Partner Maintenance - EE

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Maintenance
- State: scheduled
- Worst impact: Maintenance
- Started: 2026-11-17 22:00 UTC
- Components: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, CARRIER NETWORK - Verify Silent Network Auth, CARRIER NETWORK - Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap
- Official update: https://stspg.io/htgfj6q6m9w8

## Updates from Twilio

### scheduled, 2026-11-02 11:00 UTC

Our carrier partner EE United Kingdom is conducting a planned maintenance from 17 November 2026 at 14:00 PST until 18 November 2026 at 01:20 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes