# Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

> Twilio SMS delivery is delayed from some Twilio Short Codes and Long Codes to Brisanet subscribers in Brazil. This affects SMS in Latin America and the carrier network for SMS in Latin America. Twilio identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 04:55 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/xb3zjzr0120b

## Updates from Twilio

### identified, 2026-11-03 06:00 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-03 04:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.