# Twilio: SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan

> SMS delivery failures affect a subset of Twilio phone numbers that send to K-Cell subscribers in Kazakhstan. The affected components are SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio has identified the cause and works to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-11 21:43 UTC
- Components: SMS, APAC, CARRIER NETWORK - SMS, APAC
- Official update: https://stspg.io/sdxxb0ymw8yg

## Updates from Twilio

### identified, 2026-11-11 21:45 UTC

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to K-Cell network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.