# Twilio: Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Canada

> Twilio reports post dial delay on voice calls from a subset of Twilio Canada phone numbers to network subscribers in Canada. The affected components are Voice, North America and CARRIER NETWORK - Voice, North America. Twilio identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-05 14:15 UTC
- Components: Voice, North America, CARRIER NETWORK - Voice, North America
- Official update: https://stspg.io/vm8ttb7rtmls

## Updates from Twilio

### identified, 2026-11-05 15:18 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Canada Phone Numbers to network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-05 14:18 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Canada Phone Numbers to network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.