# Twilio: SMS Delivery Delays from Twilio to Claro Dominican Republic

> Twilio reports SMS delivery delays to Claro network subscribers in the Dominican Republic. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. Twilio has identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-06 17:24 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/rk654gkg0kzq

## Updates from Twilio

### identified, 2026-11-06 17:39 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-06 17:36 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### identified, 2026-11-06 17:33 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-06 17:24 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.