# Twilio: RateQueue Host Down Did Not Recover

> Twilio SMS message delivery is degraded and messages are delayed. Twilio reports that the cause is identified and mitigated, and the root cause investigation continues.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 02:14 UTC
- Components: SMS, PROGRAMMABLE MESSAGING - SMS
- Official update: https://stspg.io/0knlbmd0s89f

## Updates from Twilio

### identified, 2026-11-03 02:51 UTC

Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

### investigating, 2026-11-03 02:15 UTC

We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available