# Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States

> Twilio Voice and carrier network voice in North America had post dial delay on calls from some Twilio phone numbers to United States subscribers. Twilio identified the cause and resolved the incident. The outage lasted 30 minutes.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-12 22:58 UTC
- Resolved: 2026-11-12 23:28 UTC (lasted 30 min)
- Components: Voice, North America, CARRIER NETWORK - Voice, North America
- Official update: https://stspg.io/l0xttljt4n7s

## Updates from Twilio

### resolved, 2026-11-12 23:28 UTC

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

### identified, 2026-11-12 23:21 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-12 23:00 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.