# Twilio: Delayed Email Validation History

> Twilio reported delayed Email validation history in the SendGrid UI. The Logs and TWILIO EMAIL - Logs components were affected. Twilio resolved the incident on 4 November 2026, and it lasted 2 hours and 48 minutes.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 17:54 UTC
- Resolved: 2026-11-04 20:42 UTC (lasted 2 h 48 min)
- Components: Logs, TWILIO EMAIL - Logs
- Official update: https://stspg.io/7tpk5c3djn1w

## Updates from Twilio

### resolved, 2026-11-04 20:42 UTC

The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.

### monitoring, 2026-11-04 20:15 UTC

Email Validation history in the SendGrid UI is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### identified, 2026-11-04 19:57 UTC

Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-04 18:57 UTC

Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-04 18:03 UTC

Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-04 17:57 UTC

Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.