# Twilio: MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

> MMS delivery failures affected a subset of Twilio Long Codes that send to GCI network subscribers in the United States. Twilio reports that the incident is resolved. The outage lasted about 32 minutes.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 00:27 UTC
- Resolved: 2026-11-04 00:58 UTC (lasted 32 min)
- Components: MMS Long Code, North America, CARRIER NETWORK - MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America
- Official update: https://stspg.io/9zzffnvfw06g

## Updates from Twilio

### resolved, 2026-11-04 00:58 UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

### investigating, 2026-11-04 00:30 UTC

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.