# Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

> Twilio SMS delivery receipts were delayed from a subset of Twilio Short Codes to subscribers on multiple networks in India. The incident affected SMS in APAC and the related carrier network. Twilio reports that the incident is resolved and lasted 48 minutes.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-13 05:08 UTC
- Resolved: 2026-11-13 05:55 UTC (lasted 48 min)
- Components: SMS, APAC, CARRIER NETWORK - SMS, APAC
- Official update: https://stspg.io/j50v9lrfv7dj

## Updates from Twilio

### resolved, 2026-11-13 05:55 UTC

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.

### investigating, 2026-11-13 05:09 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.