# Twilio: On Call Engineers are Investigating

> Twilio reported a problem with JS client connectivity to the Tokyo edge. Twilio investigated the issue. The issue is now resolved, and it lasted 19 minutes.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-11 18:44 UTC
- Resolved: 2026-11-11 19:03 UTC (lasted 19 min)
- Official update: https://stspg.io/bl5f91rdr81t

## Updates from Twilio

### resolved, 2026-11-11 19:03 UTC

No text.

### investigating, 2026-11-11 18:45 UTC

Our monitoring systems have detected a potential issues in JS client connectivity to tokyo edge. Our engineers have been alerted and are investigating. We will provide an update when we have more details.