# Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan

> Twilio reports SMS delivery delays from a subset of Twilio phone numbers to Telenor subscribers in Pakistan. The SMS and carrier network components in APAC are affected. Twilio has identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-14 03:52 UTC
- Components: SMS, APAC, CARRIER NETWORK - SMS, APAC
- Official update: https://stspg.io/0qgb2klp8cmg

## Updates from Twilio

### identified, 2026-11-14 05:06 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-14 04:06 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-14 03:54 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.