# Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France

> Twilio reports SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. Twilio has identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-12 14:01 UTC
- Components: SMS, Europe, CARRIER NETWORK - SMS, Europe
- Official update: https://stspg.io/6pwmttw94z1c

## Updates from Twilio

### identified, 2026-11-12 15:42 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-12 14:27 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-12 14:03 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
