# Twilio: SMS Delivery Receipt Delays from Twilio to Globe Philippines

> SMS delivery receipts to Globe network subscribers in the Philippines are delayed. This affects SMS in APAC and the APAC carrier network. Twilio reports that it is investigating the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-07 21:22 UTC
- Components: SMS, APAC, CARRIER NETWORK - SMS, APAC
- Official update: https://stspg.io/9twgn7wdgg76

## Updates from Twilio

### investigating, 2026-11-07 21:24 UTC

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.