# Twilio: Elastic SIP Trunking Voice Call Issues

> Twilio Elastic SIP Trunking Voice calls did not work correctly on Termination US1. Twilio reports that the issue is resolved after 28 minutes. The service operates normally.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-13 02:33 UTC
- Resolved: 2026-11-13 03:02 UTC (lasted 28 min)
- Components: Termination US1, ELASTIC SIP TRUNKING US1 - Termination US1
- Official update: https://stspg.io/g00g3zdq6k24

## Updates from Twilio

### resolved, 2026-11-13 03:02 UTC

We've detected full recovery of Elastic SIP Trunking. The issue impacting Voice calls has been resolved, and the service is operating normally.

### investigating, 2026-11-13 02:42 UTC

We are investigating an issue with Elastic SIP Trunking. Users may experience issues when making or receiving Voice calls using Elastic SIP Trunking. We will provide another update in 1 hour or as soon as more information becomes available.