# Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

> SMS delivery delays affect a subset of Twilio Short Codes to network subscribers on multiple networks in India. The affected components are SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio has identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-13 15:37 UTC
- Components: SMS, APAC, CARRIER NETWORK - SMS, APAC
- Official update: https://stspg.io/4pmp24zbrkp0

## Updates from Twilio

### identified, 2026-11-13 16:42 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-13 16:39 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### investigating, 2026-11-13 15:39 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.