# Twilio: TwiML ConversationRelay Documents Page Error

> Twilio reports that documentation links on the ConversationRelay page at https://www.twilio.com/docs/voice/twiml/connect/conversationrelay do not work. Users who follow those links go to a Twilio Console login page. Twilio identified the issue and a fix is in progress.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-06 16:53 UTC
- Components: Documentation, DEVELOPER TOOLS - Documentation
- Official update: https://stspg.io/grzmz7g8nd43

## Updates from Twilio

### identified, 2026-11-06 18:00 UTC

We identified an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. A fix is currently in progress, and we will provide an update in 2 hours.

### investigating, 2026-11-06 17:00 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-06 16:57 UTC

We are investigating reports of an issue where visitors navigating away from the ConversationRelay documentation page are unexpectedly prompted to log in to the Twilio Console when following documentation links.

### investigating, 2026-11-06 16:54 UTC

Our engineering team is investigating an issue where, users who visit https://www.twilio.com/docs/voice/twiml/connect/conversationrelay will be prompted to login to the Console if they click any links to other docs on the page. Will will provide an update shortly.