# Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States

> Twilio SMS delivery receipts are delayed for a subset of Long Codes and Short Codes to multiple networks in the United States. Some affected components are SMS Long Code, SMS Short Code, and ZIPWHIP MESSAGING. Twilio has identified the cause and is working to resolve the issue. Message delivery can succeed, but delivery receipts can be delayed.

- Provider: [Twilio](https://outages.live/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-07 19:37 UTC
- Components: SMS Long Code, North America, SMS Short Code, North America, CARRIER NETWORK - SMS Long Code, North America, CARRIER NETWORK - SMS Short Code, North America, ZIPWHIP MESSAGING - SMS Long Code, North America
- Official update: https://stspg.io/d23g0f03q9hf

## Updates from Twilio

### identified, 2026-11-07 19:48 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-07 19:39 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.